Website Policy

Site Security

For site security, purposes and to ensure that this service remains available to all users, Services Center Federal Credit Union employs software programs to monitor network traffic, to identify unauthorized attempts, to upload or change information, or otherwise cause damage.

Site Management

For site management, information is collected for statistical purposes. Computer software programs are used to create summary statistics, which are used for such purposes as assessing what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas. No personal information, such as your name, or address, is collected or used for this analysis. We collect no information, which would identify you personally.

Information Collection

We automatically collect and store only the following information about your visit:

  • The Internet domain (for example, “xcompany.com” if you use a private Internet access account, or “yourschool.edu” if you connect from a university’s domain) and IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web) from which you access our web site.
  • The date and time you access our site
  • The pages you visit and the result of the request, such as an image or query
  • Other status codes and values resulting from the Web server responding to the request received: HTTP status code, Windows NT code, number of bytes sent, number of bytes received, duration (in seconds) to fulfill the request, server port number addressed, and protocol version.

When you send us personally identifying information, for example, in an electronic mail message containing a question or comment, or by filling out a form that E-mails us this information, we use this information to fulfill or respond to your requests. We may store these requests, to provide us with information for future improvements to our Web site. We may forward your E-mail to other Services Center Federal Credit Union employees who are better able to respond to your request. Services Center FCU does not create individual profiles with the information you provide. Services Center FCU does not give, sell or transfer personal information to third parties, unless required by law.

PLEASE BE ADVISED THAT EMAIL MAY NOT BE SECURE AGAINST INTERCEPTION BY UNAUTHORIZED INDIVIDUALS. THEREFORE, IF YOU WISH TO COMMUNICATE SENSITIVE OR PERSONAL INFORMATION, YOU MAY WANT TO SEND IT BY POST MAIL.

Cookies Policy

Services Center Federal Credit Union does not use “cookies.” (A “cookie” is a file placed on your hard drive by a Web site that allows it to monitor your visit, usually without your knowledge.) You can set your browser to warn you when placement of a cookie is requested and decide whether or not to accept it.

Children’s Online Privacy Protection Act (COPPA)

Services Center Federal Credit Union does not knowingly collect information from children under the age of 13 without obtaining verifiable consent from their parents or legal guardians. Our website is not designed to collect or use personal information from children under the age of 13.

If you have questions about SCFCU's website privacy policy please send us an email!