CU*TALK INFORMATION

24-HOUR PHONE BANKING SERVICE

>>>  FEATURES  <<<

• Review account balances

• Verify the date and amount of your transactions, transfers and payments

• Verify whether certain checks have cleared

• Transfer funds between accounts

• Make loan payments

• Check current interest rates

• Calculate current interest rates

• Calculate estimated loan payments

• Change your Personal Identification Number (PIN)

• Obtain annual dividend and interest information

>>>  SIGN-IN INFORMATION  <<<

This is what you will need, to be able to make contact with CU*TALK:

• A touch-tone telephone 
• Your Account Number
• Your confidential Personal Identification Number (PIN)

>>>  CONNECTING INFORMATION  <<<

Follow these steps every time you want to access CU*TALK:

• Using your touch-tone phone, call (605) 665-4309 or 1-800-491-4309
• You will hear a greetings message and then the computer will to ask you to enter your member number. (For example, if your account number is 1234-000, your member number would be 1234.) Just enter your member number, then press the # key. Be Careful - If you enter the PIN incorrectly three times, your PIN will be disabled. You must contact your credit union directly for reactivation.
• From this point on, the CU*TALK procedure will vary depending on the transactions you wish to complete. CU*TALK will guide you through each step. Hint: This first set of options includes a brief tutorial (press "0") with tips and hints for using the system. At any time during the tutorial, you can press * to return to the main menu.
• When you have finished your last transaction, press "9" or simply hang up the phone.